Returns & Exchanges
We want you to love your organic sleep experience, which is why we offer a 365-night risk-free trial on our mattresses and a 100-night trial on bedding. If you aren't completely satisfied, we'll help you arrange a return and provide a full refund of your purchase price.
Initiate Your Request
Visit our online returns portal or contact our customer experience team after your mandatory 30-night break-in period to start the process.
Schedule a Pickup
For mattresses and furniture, we will coordinate with a local non-profit partner or a recycling service to pick up the item directly from your home.
Verification of Donation
Once the item is collected, simply upload a digital copy of your donation or pickup receipt to our secure returns dashboard for verification.
Receive Your Refund
After we verify the collection, we will process a full refund to your original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing